DID YOU KNOW (A University of Florida study, with a grant from ADT Security Services.)
· Retail Losses from shoplifting rose to 31.7% in 2003 up from 30.6% adding another $10 billion dollars in losses to the retailers tab.
· 17% of consumers who shop on line have purchased in stores instead of on the web because the online returns process is too difficult.
· 36% of online shoppers said they would be influenced to shop more online if the return policy was more customer friendly.
· "Customers have commented that the comfort of being able to return and exchange a product in a store enhanced their online buying experience." Andre Brysha, Ritz Intl. Inc.
· Customers who return products to the retail outlet will probably spend their return/exchange credit in the store.
· TCAT will stop fraudulent returns and save retailers billions of dollars annually.
· TCAT will help in arresting and convicting retail thieves, keeping these undesirables out of the retail stores.
· TCAT works stand alone or integrated into the POS System.